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Overview: |
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Please contact us for more information |
| 0845 0099 551 |
This course is primarily aimed at Managers, First Line Managers and Team Leaders, indeed, anyone that is involved in the problem solving and decision making process.
Our Business Management courses can be delivered at our training facility in Derby, or onsite at the clients premises. We can deliver all of these courses on a 1-2-1 basis at £175 plus VAT (per day), however for bookings of 2 people or more prices start at £125 per person plus VAT (per day).
Course Duration:
1 Day(s)
Entry Requirements:
No formal entry requirements
Course Outline:
• Basic techniques for problem recognition and resolution
• The importance of involving team members in problem resolution
• Simple decision making techniques to evaluate alternative solutions
• Planning and implementing solutions
• Recognising crisis situations and how to
manage them
Learning Outcomes:
At the end of the course, delegates will be able to:
• Recognise the effects of problems and
potential problems in the workplace
• Identify causes of problems as they arise
• Involve appropriate team members in
generating solutions
• Evaluate alternative courses of action
• Select, plan and implement appropriate
solutions
• Handle crisis situations effectively
Assessment:
Delegates will complete a short assessment question paper or assignment. On successful completion of the assessment they will receive a Certificate of Training
