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Overview: |
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Please contact us for more information |
| 0845 0099 551 |
This course is primarily aimed at managers, first line managers and team leaders.
Our Business Management courses can be delivered at our training facility in Derby, or onsite at the clients premises. We can deliver all of these courses on a 1-2-1 basis at £175 plus VAT (per day), however for bookings of 2 people or more prices start at £125 per person plus VAT (per day).
Course Duration:
1 Day(s)
Entry Requirements:
No formal entry requirements.
Course Outline:
The importance of good relationships
Building a positive relationship
How to get the results you want
Managing conflict
Learning Outcomes:
Types of relationships
o Line relationships
o Staff relationships
o Functional responsibilities
o Matrix responsibilities
o Informal relationships
Trust & co-operation
Transactional analysis
Organisational culture
Joining & belonging – Role & control – Pairing
& sharing
Instructing, influencing, persuading &
negotiating
Resolving conflict
Assessment:
Candidates will complete a short assessment. On completion, they will receive a Certificate of Training.
