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Overview: |
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Please contact us for more information |
| 0845 0099 551 |
This course is aimed at managers, first line managers and team leaders that are involved, at varying levels, in any types of interviews.
Our HR Management courses can be delivered at our training facility in Derby, or onsite at the clients premises. We can deliver all of these courses on a 1-2-1 basis at £175 plus VAT (per day), however for bookings of 2 people or more prices start at £125 per person plus VAT (per day).
Course Duration:
1 Day(s)
Entry Requirements:
No formal entry requirements.
Course Outline:
Interviewing Skills
o Questioning techniques
o Listening skills
§ Non-interventional
§ Interactive
§ Mirroring
§ Echoing
§ Note-taking
o Listening barriers
Interpreting body language
Interview Types & Tips
§ Selection interview
§ Appraisal interview
§ Discipline interview
§ Counselling interview
§ Fact-finding interview
§ Skills summary
Learning Outcomes:
At the end of the course, delegates will have the ability to conduct any of the above specified types of interviews, confidently and assertively, whilst observing current legislation.
Assessment:
Candidates will complete a short assessment. On completion, they will receive a Certificate of Training.
